Privacy Policy

Last Updated: June 20, 2025

Your privacy is important to us. This Privacy Policy explains how Formcloud AI LLC ("we," "us," or "our") collects, uses, discloses, and protects information about you when you access or use our platform, website, and related services (collectively, the "Services"). By using the Services, you agree to the collection and use of information in accordance with this policy.

Important Notice: This Privacy Policy is provided for informational purposes only and does not constitute legal advice. It may not address all legal requirements applicable to your jurisdiction. Please consult with qualified legal counsel to tailor this policy to your specific circumstances and ensure full compliance with applicable laws and regulations.

1. Information We Collect

Personal Information: We may collect information that identifies you directly, such as your name, email address, phone number, postal address, payment information, and any other information you voluntarily provide when you register, contact us, or use the Services.

Usage Data: We automatically collect information about how you access and use the Services, including your IP address, browser type, device identifiers, pages visited, time and date of visit, referring URLs, and other diagnostic data.

Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. See Section 4 for more details.

2. How We Use Your Information

We use the collected information for the following purposes:

Provide, maintain, and improve the Services; process transactions and send related communications; respond to your inquiries and provide customer support; send administrative messages, updates, security alerts, and policy changes; personalize your experience and deliver targeted advertisements; monitor usage trends and analyze Service performance; comply with legal obligations and enforce our terms.

Legal Bases for Processing (EEA/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal bases for processing your personal information include:

Your consent (which you may withdraw at any time); performance of a contract; our legitimate interests (such as improving security and enhancing Service functionality); compliance with a legal obligation; and protection of vital interests.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to recognize your browser, remember your preferences, and understand how you interact with the Services. Cookies may be session-based or persistent, and can be categorized as follows:

Essential Cookies: Necessary for the operation of the Services (e.g., authentication, security).

Functional Cookies: Enable enhanced functionality and personalization (e.g., remembering language preferences).

Analytics Cookies: Help us understand how visitors use the Services (e.g., Google Analytics).

Advertising Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Services.

4. Third-Party Services and Data Sharing

We may share your information with third parties under the following circumstances:

Service Providers: We engage trusted third-party vendors to perform functions on our behalf, such as hosting, payment processing, email delivery, and analytics. These providers only have access to information necessary to perform their functions and are obligated to protect it.

Advertising Partners: We may share non-identifiable or aggregated information with advertising networks to deliver relevant ads. Where required, we will obtain your consent before using cookies for targeted advertising.

Legal Authorities: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

We do not sell your personal information.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.

Correction: Request that we correct inaccurate or incomplete information.

Deletion: Request that we delete your personal data, subject to legal limitations.

Data Portability: Request a copy of your data in a structured, machine-readable format.

Opt-Out: Opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

CCPA Rights (California Residents): You have the right to know what personal information we collect, disclose, or sell; the right to request deletion; and the right to non-discrimination for exercising your privacy rights. To exercise any of these rights, please contact us using the details below.

GDPR Rights (EEA/UK): You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law.

8. Children’s Privacy

The Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction, where data protection laws may differ. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last Updated" date. We encourage you to review this page periodically for any changes. Your continued use of the Services after any modifications constitutes acceptance of the updated policy.

11. Limitation of Liability

To the maximum extent permitted by law, Formcloud AI LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the Services or this Privacy Policy. This limitation applies even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Contact Privacy Team